Terms

Below are the terms for all orders that are processed.

• All Star Scanner Systems will accept purchase orders from Local, State and Federal government organizations. Purchase orders may also be accepted from other companies once the order is reviewed with an All Star sales manager. Please fax or email purchase orders to the number or email address on the quote you received. Allow the delivery of the items to take 5 to 10 business days.
• We also accept Visa, Mastercard and American Express credit cards as payment or bank wire transfer if preferred.
• A cashier's check may be sent to our home office and is required for all other orders until credit can be established.

Shipping and Handling

• FREE shipping and handling on all scanner orders! (continental U.S only)
• All Star Scanner Systems ships products to all 50 states. We offer many different methods of shipping to meet your delivery deadline needs. Most in stock items ordered before 3:00 PM EST ship the same day. Overnight or special delivery requests may incur an additional fee.

Return Policy

• Dead on Arrival Units (DOA)
  DOA units must be received no later than 30 days from date of purchase. All returns must be called into our main office prior to being shipped for a return merchandise authorization (RMA).The RMA# must be clearly marked on the outside of the box being used to ship the unit back.
• Non-Defective Units
  Non-defective units must be received no later than 30 days from date of purchase. All non-defective items will have a 15% of purchase price restock fee charged before the return is authorized. Shipping and Insurance fees will be customer’s responsibility. All Star Scanner Systems carries no responsibility for items shipped back without proper insurance